Shipping policy
Last Updated: June 20, 2026
At Tivqora, we aim to provide clear and transparent information about how orders are processed and delivered. This Shipping Policy applies to orders shipped within the United States.
Shipping Region
Tivqora currently ships orders within the United States.
Transaction Currency
All orders, product prices, and shipping transactions are processed in USD.
Order Cut-Off Time
The daily order cut-off time is 4:00 PM (GMT-5), Monday through Friday.
Orders placed before 4:00 PM (GMT-5) will begin processing on the same business day. Orders placed after the cut-off time will begin processing on the following business day.
Orders are not processed or dispatched on weekends or U.S. public holidays.
Handling Time
Orders require 2–5 business days for handling and preparation before shipment.
Handling and fulfillment take place from Monday through Friday, excluding weekends and U.S. public holidays. During this period, the order is reviewed, prepared, and packaged for shipment.
Transit Time
After an order has been handled and dispatched, delivery generally takes 4–12 business days, depending on the delivery location within the United States.
Transit business days are Monday through Friday, excluding weekends and U.S. public holidays.
Estimated Delivery Time
The total estimated delivery time is 6–17 business days from the date of purchase.
This estimate consists of:
- Handling time: 2–5 business days
- Transit time: 4–12 business days
- Total estimated delivery time: 6–17 business days
Weekends and U.S. public holidays are not included when calculating business-day delivery estimates.
Delivery dates are estimates and may be affected by circumstances outside our direct control, such as carrier delays, severe weather, service disruptions, or an incorrect delivery address.
Shipping Cost
Tivqora provides free shipping on all orders within the United States.
There are no additional standard shipping charges for eligible orders shipped within the United States.
Order Processing
After an order is placed, Tivqora begins preparing it according to the handling timeline stated above.
Customers are responsible for providing a complete and accurate shipping address during checkout. Incorrect or incomplete information may cause delays or delivery problems.
Please contact us promptly if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.
Order Tracking Assistance
For assistance with the shipping or tracking status of an order, contact info@tivqora.com.
When requesting assistance, please include your order number and the email address used during checkout so that our support team can locate your order more efficiently.
Delayed Orders
If your order has not arrived within the estimated delivery period, contact info@tivqora.com for assistance.
Please include your order number and checkout email address. Our support team will review the available shipment information and assist you with the next appropriate steps.
Contact Us
For questions about shipping, delivery timelines, or order tracking, contact Tivqora using the information below:
Store: Tivqora
Address: 1142 N Minnesota Ave, Hastings, NE 68901, United States
Email: info@tivqora.com
Operating Hours: 10:00 AM – 7:00 PM (GMT-5)
Expected Response Time: Within 3 business days